Visier incident
We are currently experiencing interruptions to some Visier services.
Resolved after 2 hours 58 minutes, affecting US (au) and US (au) and 1 more, on October 20, 2025.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Oct 20, 2025, 07:19 AM UTC
Please note that some customers may currently be experiencing an interruption to their Visier services. We are actively working on resuming all services to normal. We apologize for any inconvenience this may have caused. Thank you for your patience.
- identified Oct 20, 2025, 09:09 AM UTC
The issue impacting one of our basic infrastructure providers has not been resolved. At this moment, more services in the US region are being impacted.
- monitoring Oct 20, 2025, 09:40 AM UTC
The services from our infrastructure provider seem recovered, we are monitoring our system.
- monitoring Oct 20, 2025, 09:41 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 20, 2025, 10:17 AM UTC
This incident has been resolved.
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