Visier incident

We are currently experiencing an issue with certain endpoints in the Compensation Benchmark API.

Resolved after 2 hours 43 minutes, affecting US (au) and US (au), on April 12, 2026.

identified Apr 12, 2026, 04:22 PM UTC

The issue has been identified and a fix is being implemented.

Started
Apr 12, 2026, 03:35 PM UTC
Resolved
Apr 12, 2026, 06:19 PM UTC
Duration
2h 43m
Detected by Pingoru
Apr 12, 2026, 03:35 PM UTC

Affected components

US (au)US (au)

Update timeline

  1. investigating Apr 12, 2026, 04:21 PM UTC

    Please note that some customers may currently be experiencing an issue with certain endpoints in the Compensation Benchmark API. We are actively working on resolving the issue. We apologize for any inconvenience this may cause. We thank you for your patience.

  2. identified Apr 12, 2026, 04:22 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 12, 2026, 06:19 PM UTC

    This incident has been resolved.

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