Vimeo incident

AI and Create services unavailable

Resolved after 2 hours 49 minutes, on October 20, 2025.

identified Oct 20, 2025, 09:26 AM UTC

We are currently experiencing technical difficulties with our AI and Create services due to an issue with one of our third-party service providers. Our technical team has identified the source of the problem and is working closely with the provider to restore full functionality as quickly as possible.

Started
Oct 20, 2025, 07:55 AM UTC
Resolved
Oct 20, 2025, 10:44 AM UTC
Duration
2h 49m
Detected by Pingoru
Oct 20, 2025, 07:55 AM UTC

Update timeline

  1. identified Oct 20, 2025, 07:55 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Oct 20, 2025, 08:09 AM UTC

    We are currently experiencing technical difficulties with our AI services due to an issue with one of our third-party service providers. Our technical team has identified the source of the problem and is working closely with the provider to restore full functionality as quickly as possible.

  3. identified Oct 20, 2025, 09:26 AM UTC

    We are currently experiencing technical difficulties with our AI and Create services due to an issue with one of our third-party service providers. Our technical team has identified the source of the problem and is working closely with the provider to restore full functionality as quickly as possible.

  4. resolved Oct 20, 2025, 10:44 AM UTC

    This incident has been resolved.

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