Resolved after 2 days 4 hours, affecting Live Analytics and VOD Analytics, on December 4, 2025.
live Analytics is operational
Affected components
Update timeline
- identified Dec 04, 2025, 06:02 PM UTC
The issue has been identified and a fix is being implemented.
- identified Dec 04, 2025, 06:14 PM UTC
A processing issue is delaying analytics data. Previously processed data is still available through the analytics reports. No data loss is projected.
- identified Dec 05, 2025, 01:35 AM UTC
We have implemented the fix and we are currently monitoring our services.
- identified Dec 05, 2025, 12:38 PM UTC
Live Analytics is operational
- identified Dec 05, 2025, 02:08 PM UTC
Live and non-live Analytics are not operational
- investigating Dec 05, 2025, 02:11 PM UTC
We are currently investigating this issue.
- identified Dec 05, 2025, 08:27 PM UTC
The issue has been identified and a fix is being implemented.
- identified Dec 05, 2025, 08:29 PM UTC
live Analytics is operational
- resolved Dec 06, 2025, 10:47 PM UTC
Services are operational as of 2025-12-05, 09:51 PM Eastern time
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