Resolved after 13 minutes, on January 14, 2026.
Unfortunately, we determined that failed uploads from recordings cannot be recovered, and we recommend deleting these videos from your library, and re-recording the video. We apologize for the inconvenience.
Update timeline
- investigating Jan 14, 2026, 09:56 PM UTC
We are currently investigating this issue.
- identified Jan 14, 2026, 09:59 PM UTC
We detected and fixed an issue with recorded videos, where the upload would fail after the recording finished. These videos will appear in your library, stuck in the "Upload pending" state. As of approx. 4:30pm Eastern, all new recordings are uploading successfully. We are currently investigating the backlog of failed uploads.
- resolved Jan 14, 2026, 10:10 PM UTC
Unfortunately, we determined that failed uploads from recordings cannot be recovered, and we recommend deleting these videos from your library, and re-recording the video. We apologize for the inconvenience.
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