Vimeo incident

Delays processing new video uploads

Resolved after 1 hour 48 minutes, affecting Upload, on October 28, 2026.

monitoring Oct 28, 2026, 09:11 PM UTC

Video processing has caught up and processing times are back to normal. Videos that were delayed have finished processing or will finish shortly. We're monitoring to make sure everything stays stable.

Started
Oct 28, 2026, 07:57 PM UTC
Resolved
Oct 28, 2026, 09:45 PM UTC
Duration
1h 48m
Detected by Pingoru
Oct 28, 2026, 07:57 PM UTC

Affected components

Upload

Update timeline

  1. investigating Oct 28, 2026, 07:57 PM UTC

    We're investigating delays in processing newly uploaded videos. Uploads may stay in "Upload pending" or "Preparing optimization" longer than usual.

  2. identified Oct 28, 2026, 08:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Oct 28, 2026, 08:59 PM UTC

    We've identified the cause of delayed video processing. Uploads are completing but taking longer than usual to finish processing, and some videos may show "Upload pending" or "Preparing optimization" for an extended time. A fix is in place and the backlog is clearing.

  4. monitoring Oct 28, 2026, 09:11 PM UTC

    Video processing has caught up and processing times are back to normal. Videos that were delayed have finished processing or will finish shortly. We're monitoring to make sure everything stays stable.

  5. resolved Oct 28, 2026, 09:45 PM UTC

    This incident has been resolved.

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