Vilkas incident

Problem with shops

Resolved after 35 minutes, affecting Vilkas Suite Shops, on January 14, 2025.

identified Jan 14, 2025, 10:15 PM UTC

There is an intermittant network connectivity issue in the datacenter affecting some of our hosts. This connectivity problem causes "heavy traffic" messages on pageloads. The datacenter is working on the issue.

Started
Jan 14, 2025, 09:58 PM UTC
Resolved
Jan 14, 2025, 10:34 PM UTC
Duration
35m
Detected by Pingoru
Jan 14, 2025, 09:58 PM UTC

Affected components

Vilkas Suite Shops

Update timeline

  1. investigating Jan 14, 2025, 09:58 PM UTC

    We are currently investigating this issue.

  2. identified Jan 14, 2025, 10:08 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jan 14, 2025, 10:15 PM UTC

    There is an intermittant network connectivity issue in the datacenter affecting some of our hosts. This connectivity problem causes "heavy traffic" messages on pageloads. The datacenter is working on the issue.

  4. resolved Jan 14, 2025, 10:34 PM UTC

    The network issues should now be resolved by the datacenter.

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