Resolved on June 18, 2025.
At approximately 10:13 AM EST on June 18, our core system in New Jersey experienced an unexpected crash. Our platform’s self-healing mechanisms immediately detected the issue and automatically restored service with no sustained downtime. Our engineering team is actively investigating the root cause in collaboration with our vendor. While services remain stable, we are continuing to monitor the system closely to ensure ongoing reliability.
Update timeline
- resolved Jun 18, 2025, 03:34 PM UTC
At approximately 10:13 AM EST on June 18, our core system in New Jersey experienced an unexpected crash. Our platform’s self-healing mechanisms immediately detected the issue and automatically restored service with no sustained downtime. Our engineering team is actively investigating the root cause in collaboration with our vendor. While services remain stable, we are continuing to monitor the system closely to ensure ongoing reliability.
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