Viirtue incident

Bandwidth Carrier Connection

Resolved after 2 hours 54 minutes, on July 22, 2025.

resolved Jul 22, 2025, 08:46 PM UTC

Bandwidth implemented changes to our trunk to reduce forced retries for inactive or disabled numbers. We expect to see continued improvements moving forward.

Started
Jul 22, 2025, 05:52 PM UTC
Resolved
Jul 22, 2025, 08:46 PM UTC
Duration
2h 54m
Detected by Pingoru
Jul 22, 2025, 05:52 PM UTC

Update timeline

  1. investigating Jul 22, 2025, 05:52 PM UTC

    Our engineers are currently working on an issue we are experiencing with unassigned numbers hosted in Bandwidth. Updates to follow.

  2. monitoring Jul 22, 2025, 06:24 PM UTC

    We are implementing a change at the carrier level that should resolve the issues we are seeing with unassigned numbers in Bandwidth. Updates to follow.

  3. monitoring Jul 22, 2025, 07:22 PM UTC

    We are continuing to monitor the impact of the recent changes. Updates to follow.

  4. resolved Jul 22, 2025, 08:46 PM UTC

    Bandwidth implemented changes to our trunk to reduce forced retries for inactive or disabled numbers. We expect to see continued improvements moving forward.

Your product runs on more than Viirtue

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →