Resolved after 1 day 22 hours, affecting Document management (ViedocTMF), on July 23, 2025.
After 24 hours of monitoring, this issue has been resolved after completion of maintenance aimed at correcting networking issues. Proactive monitoring will continue. Thank you for your patience in this matter.
Affected components
Update timeline
- investigating Jul 23, 2025, 03:17 PM UTC
There have been reports of degraded eTMF performance (slow load times) on the Europe server. The root cause is currently under investigation.
- resolved Jul 25, 2025, 01:32 PM UTC
After 24 hours of monitoring, this issue has been resolved after completion of maintenance aimed at correcting networking issues. Proactive monitoring will continue. Thank you for your patience in this matter.
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