VergeSense incident

Metrics Processing Outage

Resolved after 3 hours 47 minutes, affecting AWS and API, on January 21, 2026.

identified Jan 21, 2026, 08:34 PM UTC

The issue has been identified and a fix is being implemented.

Started
Jan 21, 2026, 07:53 PM UTC
Resolved
Jan 21, 2026, 11:41 PM UTC
Duration
3h 47m
Detected by Pingoru
Jan 21, 2026, 07:53 PM UTC

Affected components

AWSAPI

Update timeline

  1. investigating Jan 21, 2026, 07:53 PM UTC

    We are experiencing issues with our metrics processing service. Metrics for recent hours maybe delayed.

  2. identified Jan 21, 2026, 08:34 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jan 21, 2026, 11:41 PM UTC

    This incident has been resolved.

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