VergeSense incident

Some services unavailable due to Snowflake Data Cloud outage

Resolved after 7 hours 37 minutes, affecting AWS and API and 1 more, on March 21, 2026.

monitoring Mar 21, 2026, 06:21 AM UTC

Due to an incident affecting our data warehouse vendor Snowflake (https://status.snowflake.com/incidents/p3x136d3mcsp), some features of our API and web application, including but not limited to the Entryway details screen and the buildings history endpoint, are unavailable.

Started
Mar 21, 2026, 06:20 AM UTC
Resolved
Mar 21, 2026, 01:57 PM UTC
Duration
7h 37m
Detected by Pingoru
Mar 21, 2026, 06:20 AM UTC

Affected components

AWSAPIInternal ToolsAzure

Update timeline

  1. investigating Mar 21, 2026, 06:20 AM UTC

    Due to an incident affecting our data warehouse vendor Snowflake (https://status.snowflake.com/incidents/p3x136d3mcsp), some features of our API and web application, including but not limited to the Entryway details screen and the buildings history endpoint, are unavailable.

  2. monitoring Mar 21, 2026, 06:21 AM UTC

    Due to an incident affecting our data warehouse vendor Snowflake (https://status.snowflake.com/incidents/p3x136d3mcsp), some features of our API and web application, including but not limited to the Entryway details screen and the buildings history endpoint, are unavailable.

  3. resolved Mar 21, 2026, 01:57 PM UTC

    This incident has been resolved.

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