Resolved after 12 minutes, affecting Support Center, on March 31, 2026.
Support case submission has been confirmed to be functioning normally. We will share updates as they become available.
Affected components
Update timeline
- investigating Mar 31, 2026, 01:10 PM UTC
We are currently investigating reports of elevated errors when submitting support cases. Some customers may experience timeouts when creating support tickets. We will share updates as they become available.
- monitoring Mar 31, 2026, 01:16 PM UTC
A fix has been implemented and we are monitoring the results. We will share updates as they become available.
- monitoring Mar 31, 2026, 01:16 PM UTC
Support case submission has been confirmed to be functioning normally. We will share updates as they become available.
- resolved Mar 31, 2026, 01:29 PM UTC
This incident has been resolved.
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