Resolved after 40 minutes, affecting Support Chat, on May 18, 2026.
We have implemented a fix. New support cases can be created. We continue to monitor.
Affected components
Support Chat
Update timeline
- investigating May 18, 2026, 03:00 PM UTC
We are investigating an issue where support cannot be submitted through the dashboard.
- monitoring May 18, 2026, 03:17 PM UTC
We have implemented a fix. New support cases can be created. We continue to monitor.
- resolved May 18, 2026, 03:41 PM UTC
The incident is resolved and support cases can be submitted again.
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