Veracross incident

Issue with Time Display in Axiom

Resolved after 1 hour 15 minutes, affecting Axiom US and Axiom EU and 1 more, on August 27, 2026.

resolved Aug 27, 2026, 10:54 PM UTC

This incident has been resolved and each database is now displaying time correctly using the school's time zone.

Started
Aug 27, 2026, 09:39 PM UTC
Resolved
Aug 27, 2026, 10:54 PM UTC
Duration
1h 15m
Detected by Pingoru
Aug 27, 2026, 09:39 PM UTC

Affected components

Axiom USAxiom EUAxiom AU

Update timeline

  1. investigating Aug 27, 2026, 09:39 PM UTC

    We are currently investigating an issue with the time display in Axiom incorrectly using UTC rather than the school's actual time zone.

  2. resolved Aug 27, 2026, 10:54 PM UTC

    This incident has been resolved and each database is now displaying time correctly using the school's time zone.

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