Veracross incident

Authentication outage for subset of users

Resolved after 5 hours 21 minutes, affecting Authentication & User Accounts US, on August 17, 2026.

monitoring Aug 18, 2026, 12:18 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 17, 2026, 11:39 PM UTC
Resolved
Aug 18, 2026, 05:00 AM UTC
Duration
5h 21m
Detected by Pingoru
Aug 17, 2026, 11:39 PM UTC

Affected components

Authentication & User Accounts US

Update timeline

  1. identified Aug 17, 2026, 11:39 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Aug 18, 2026, 12:18 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 18, 2026, 05:00 AM UTC

    This incident has been resolved.

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