Veracross incident

Issue Impacting Applications in AU

Resolved after 8 minutes, affecting Authentication & User Accounts AU and Payments AU and 1 more, on July 31, 2026.

monitoring Jul 31, 2026, 01:02 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 31, 2026, 12:59 AM UTC
Resolved
Jul 31, 2026, 01:08 AM UTC
Duration
8m
Detected by Pingoru
Jul 31, 2026, 12:59 AM UTC

Affected components

Authentication & User Accounts AUPayments AUAxiom AUDocuments AUOnline Giving AUScheduler AUPortals AUAPIv3 AULegacy API & iCal feeds AU

Update timeline

  1. investigating Jul 31, 2026, 12:59 AM UTC

    We are currently investigating this issue.

  2. monitoring Jul 31, 2026, 01:02 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 31, 2026, 01:08 AM UTC

    This incident has been resolved.

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