Veracross incident

Portals AU & EU Issue

Resolved after 17 hours, on June 12, 2026.

resolved Jun 16, 2026, 12:10 AM UTC

Between Friday 12 June at 21:00 UTC and Saturday 13 June at 14:00 UTC EMEA and APAC users experienced errors when accessing Portals. We identified a misconfiguration in the backend and resolved the issue.

Started
Jun 12, 2026, 09:00 PM UTC
Resolved
Jun 13, 2026, 02:00 PM UTC
Duration
17h
Detected by Pingoru
Jun 12, 2026, 09:00 PM UTC

Update timeline

  1. resolved Jun 16, 2026, 12:10 AM UTC

    Between Friday 12 June at 21:00 UTC and Saturday 13 June at 14:00 UTC EMEA and APAC users experienced errors when accessing Portals. We identified a misconfiguration in the backend and resolved the issue.

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