Veracross incident

Email Delivery Delays for a Subset of Customers

Minor Vendor's status page →

Resolved after 2 hours 55 minutes, affecting Email & SMS, on October 24, 2025.

monitoring Oct 24, 2025, 03:13 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 24, 2025, 01:52 PM UTC
Resolved
Oct 24, 2025, 04:47 PM UTC
Duration
2h 55m
Detected by Pingoru
Oct 24, 2025, 01:52 PM UTC

Affected components

Email & SMS

Update timeline

  1. investigating Oct 24, 2025, 01:52 PM UTC

    We are investigating an issue causing email delivery delays for a subset of customers.

  2. monitoring Oct 24, 2025, 03:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 24, 2025, 04:47 PM UTC

    This incident has been resolved.

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