Veracross incident

Issue Impacting Person Detail Screens

Resolved after 24 minutes, affecting Axiom US and Axiom EU and 1 more, on January 20, 2026.

investigating Jan 20, 2026, 05:47 PM UTC

We have identified an issue impacting the display of person record details screens. We are currently investigating this issue.

Started
Jan 20, 2026, 05:47 PM UTC
Resolved
Jan 20, 2026, 06:12 PM UTC
Duration
24m
Detected by Pingoru
Jan 20, 2026, 05:47 PM UTC

Affected components

Axiom USAxiom EUAxiom AU

Update timeline

  1. investigating Jan 20, 2026, 05:47 PM UTC

    We have identified an issue impacting the display of person record details screens. We are currently investigating this issue.

  2. resolved Jan 20, 2026, 06:12 PM UTC

    This incident has been resolved.

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