Veracross incident

Issue Impacting Composer, Online (Re-)Enrollment, Program Registration, and Admissions 2.0 for Subset of Users

Resolved after 2 hours 33 minutes, affecting Admissions 2.0 & Enrollment and Email & SMS, on February 2, 2026.

resolved Feb 02, 2026, 10:08 PM UTC

This issue has been resolved, but we continue to closely monitor system performance.

Started
Feb 02, 2026, 07:34 PM UTC
Resolved
Feb 02, 2026, 10:08 PM UTC
Duration
2h 33m
Detected by Pingoru
Feb 02, 2026, 07:34 PM UTC

Affected components

Admissions 2.0 & EnrollmentEmail & SMS

Update timeline

  1. investigating Feb 02, 2026, 07:34 PM UTC

    We are investigating an issue that is impacting Composer, Online (Re-)Enrollment, Program Registration, and Admissions 2.0 for a subset of users.

  2. investigating Feb 02, 2026, 08:26 PM UTC

    Composer performance has returned to normal.

  3. resolved Feb 02, 2026, 10:08 PM UTC

    This issue has been resolved, but we continue to closely monitor system performance.

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