Veracross incident
Veracross Community AI Service Assistant Currently Unavailable
Resolved after 1 hour 41 minutes, affecting Veracross Community, on February 23, 2026.
Our Veracross Community AI Service Assistant is currently displaying an error message. We are investigating the issue in order to restore the chatbot feature as quickly as possible. In the meantime, you can still use normal Community search functions to find knowledge articles, and can still contact our support team through the usual support case entry form.
Affected components
Update timeline
- investigating Feb 23, 2026, 08:09 PM UTC
Our Veracross Community AI Service Assistant is currently displaying an error message. We are investigating the issue in order to restore the chatbot feature as quickly as possible. In the meantime, you can still use normal Community search functions to find knowledge articles, and can still contact our support team through the usual support case entry form.
- resolved Feb 23, 2026, 09:50 PM UTC
This incident has been resolved.
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