Veracross incident

Portals outage for subset of users

Resolved on April 6, 2026.

resolved Apr 07, 2026, 04:28 PM UTC

Between 3:35 PM ET and 3:55 PM ET, a subset of users experienced errors when accessing Portals in the US. We identified an issue with a software update being performed and resolved the issue.

Started: Apr 06, 2026, 08:00 PM UTC
Resolved: Apr 06, 2026, 08:00 PM UTC
Duration: –
Detected by Pingoru: Apr 06, 2026, 08:00 PM UTC

Update timeline

resolved Apr 07, 2026, 04:28 PM UTC

Between 3:35 PM ET and 3:55 PM ET, a subset of users experienced errors when accessing Portals in the US. We identified an issue with a software update being performed and resolved the issue.

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