Veracode incident
Multiple platform services impacted by upstream vendor dependency issue
Resolved after 15 hours 53 minutes, affecting Platform and Static Analysis Services and 1 more, on October 20, 2025.
Platform access and functionality is functioning nomally. If there are concerns, please contact Veracode Support.
Affected components
Update timeline
- identified Oct 20, 2025, 09:49 AM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 20, 2025, 09:50 AM UTC
The vendor has implemented a fix, and systems are recovering.
- identified Oct 20, 2025, 10:11 AM UTC
Veracode systems continue to recover
- identified Oct 20, 2025, 10:22 AM UTC
Veracode systems continue recovery
- identified Oct 20, 2025, 11:01 AM UTC
Wait times and errors for Static and Dynamic scans are still above normal. Upstream Vendor dependencies are still stabilizing.
- identified Oct 20, 2025, 11:35 AM UTC
Wait times and errors for Static, SCA and Dynamic scans are still above normal. Upstream Vendor dependencies are still stabilizing.
- identified Oct 20, 2025, 11:48 AM UTC
Wait times and errors for Static, SCA and Dynamic scans are still above normal. Upstream Vendor dependencies are still stabilizing.
- identified Oct 20, 2025, 12:40 PM UTC
Wait times and errors for Static, SCA and Dynamic scans are still above normal. Access to Platform reports is degraded. Upstream Vendor dependencies are still stabilizing.
- identified Oct 20, 2025, 01:07 PM UTC
Wait times and errors for Static, SCA and Dynamic scans are still above normal. Access to Platform reports is degraded. Upstream Vendor dependencies are still stabilizing.
- identified Oct 20, 2025, 01:53 PM UTC
Wait times and errors for Static, SCA and Dynamic scans are still above normal. Access to Platform reports is degraded. Upstream Vendor dependencies are still stabilizing.
- identified Oct 20, 2025, 03:30 PM UTC
Platform access is currently intermittently impacted by upstream vendor impact. Wait times and errors for Static, SCA and Dynamic scans are still above normal. Upstream Vendor dependencies are still stabilizing.
- identified Oct 20, 2025, 04:08 PM UTC
Platform access is currently impacted by upstream vendor impact. No new scans can be submitted. Wait times and errors for Static, SCA and Dynamic scans are still above normal. Upstream Vendor dependencies are still stabilizing.
- identified Oct 20, 2025, 06:10 PM UTC
Platform access is currently impacted by upstream vendor impact. No new scans can be submitted. Wait times and errors for Static, SCA and Dynamic scans are still above normal. Upstream Vendor dependencies are still evolving and stabilizing.
- identified Oct 20, 2025, 07:41 PM UTC
Platform access is currently impacted by upstream vendor impact. Some scans are successful. Wait times and errors for Static, SCA and Dynamic scans are still above normal. Upstream Vendor dependencies are still stabilizing.
- identified Oct 20, 2025, 08:42 PM UTC
Platform access is intermittently impacted by upstream vendor impact. Some scans are successful. Wait times and errors for Static, SCA and Dynamic scans are still above normal. Upstream Vendor dependencies are still stabilizing
- monitoring Oct 20, 2025, 11:00 PM UTC
Platform access and functionality has been restored. Impact from upstream vendors has been mitigated. Engineers continue to monitor the system. If there are concerns, please contact Veracode Support.
- resolved Oct 21, 2025, 01:43 AM UTC
Platform access and functionality is functioning nomally. If there are concerns, please contact Veracode Support.
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