Veracode incident

Platform web portal login issues

Resolved after 2 hours 19 minutes, affecting User Authentication, on December 3, 2025.

monitoring Dec 03, 2025, 02:52 PM UTC

We are continuing to monitor for any further issues.

Started
Dec 03, 2025, 01:49 PM UTC
Resolved
Dec 03, 2025, 04:08 PM UTC
Duration
2h 19m
Detected by Pingoru
Dec 03, 2025, 01:49 PM UTC

Affected components

User Authentication

Update timeline

  1. investigating Dec 03, 2025, 01:49 PM UTC

    Intermittent issues logging into the Veracode web portal. API access is fine. We are currently investigating the issue.

  2. investigating Dec 03, 2025, 02:13 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 03, 2025, 02:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Dec 03, 2025, 02:52 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Dec 03, 2025, 04:08 PM UTC

    This incident has been resolved.

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