Vend Outage History

Vend is up right now

Pingoru has recorded 82 incidents for Vend: 82 in the last 12 months and 37 in the last 90 days.

Source: status.vendhq.com

82incidents recorded
82last 12 months
37last 90 days
25 hourstypical duration
Incidents per month
01020AprMayJunJulAugSepOct13
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct37%
Pingoru began tracking Vend in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 20264142 of 720 (20%)
May 20261373 of 744 (10%)
June 202611136 of 720 (19%)
July 202619141 of 744 (19%)
August 20269494 of 744 (66%)
September 20261190 of 720 (12%)
October 202613218 of 591 (37%)

Incidents, newest first

Major April 2, 2026 Lightspeed Invoicing Customer Deposit Balance Discrepancies 5d 19h

Started Apr 02, 2026, 01:40 PM UTC· resolved Apr 08, 2026, 09:29 AM UTC

  1. investigating Apr 02, 2026, 01:40 PM UTC

    We are currently investigating reports of incorrect customer credit account balances for R-Series merchants who have been onboarded to Lightspeed Invoicing in the past 2 days. Our engineering team is actively working to identify and resolve these imbalances.

  2. investigating Apr 02, 2026, 02:39 PM UTC

    We are continuing to investigate the issue.

  3. identified Apr 02, 2026, 03:19 PM UTC

    The issue has been identified and a fix is being implemented by reverting the impacted accounts.

  4. monitoring Apr 02, 2026, 03:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 08, 2026, 09:29 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 1, 2026 O-Series: Insights Custom reports are not loading for some users 2h 16m

Started Apr 01, 2026, 01:10 AM UTC· resolved Apr 01, 2026, 03:26 AM UTC

  1. investigating Apr 01, 2026, 01:10 AM UTC

    Our team is currently addressing a service disruption affecting Insights Custom reports. This appears to be related to an upstream provider, and we are engaged with their technical team to expedite a fix. We will post another update once we have a clearer timeline for resolution.

  2. identified Apr 01, 2026, 02:32 AM UTC

    Our upstream provider is performing a rollback, there may be a brief disruption to Insights for approximately 20 minutes during this process. ETA for full restoration is approximately 2:30PM AEDT.

  3. resolved Apr 01, 2026, 03:26 AM UTC

    This incident is now resolved.

Read the full incident report →

Minor March 30, 2026 Bancontact experiencing high refusal rate. 1h 19m

Started Mar 30, 2026, 10:40 AM UTC· resolved Mar 30, 2026, 11:59 AM UTC

  1. investigating Mar 30, 2026, 10:40 AM UTC

    We have identified an issue outside our platform that is resulting in higher refusal rates for transactions processed through Bancontact starting at 11:56 CEST. This is affecting both Hospitality and Retail merchants.

  2. resolved Mar 30, 2026, 11:59 AM UTC

    The third-party partner has resolved the issue. Transactions are now being processed normally.

Read the full incident report →

Minor March 29, 2026 Intermittent distruption to service 2h 45m

Started Mar 29, 2026, 10:18 PM UTC· resolved Mar 30, 2026, 01:03 AM UTC

No vendor updates were posted for this incident.

Read the full incident report →