Resolved after 3 hours 39 minutes, affecting Credit Card Processing, on November 21, 2024.
Our banking partner experienced an outage that impacted a small subset of our customers. This issue has now been resolved. Thank you for your patience and we apologize for the inconvenience.
Affected components
Update timeline
- investigating Nov 21, 2024, 04:23 PM UTC
A small group of Vagaro customers are receiving error code 3-345 when trying to process a transaction. Our team is actively working to resolve this issue. As a workaround, you can process transactions manually. We apologize for any inconvenience.
- investigating Nov 21, 2024, 05:19 PM UTC
Our team is still investigating this issue. As a workaround, you can process transactions manually. Please keep an eye on this page for additional updates. We apologize for any inconvenience.
- investigating Nov 21, 2024, 06:45 PM UTC
Our team is still investigating this issue. As a workaround, you can process transactions manually. Please keep an eye on this page for additional updates. We apologize for any inconvenience.
- monitoring Nov 21, 2024, 07:32 PM UTC
A fix has been implemented for this. Our team is monitoring the results. Thank you for your patience!
- resolved Nov 21, 2024, 08:02 PM UTC
Our banking partner experienced an outage that impacted a small subset of our customers. This issue has now been resolved. Thank you for your patience and we apologize for the inconvenience.
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