Vanilla Forums incident
Internet connectivity issues with Cloudflare and AWS
Minor Vendor's status page →
Resolved after 35 minutes, affecting VexxHost Canada Central Enterprise Plan Communities and AWS Canada Central Enterprise Plan Communities and 1 more, on August 22, 2025.
Our hosting provider have fixed the issue and services are coming back online.
Affected components
VexxHost Canada Central Enterprise Plan CommunitiesAWS Canada Central Enterprise Plan CommunitiesVexxHost US West Enterprise Plan CommunitiesAWS US West Enterprise Plan CommunitiesAWS EU Central Enterprise Plan CommunitiesVexxHost Canada Central Corporate Plan CommunitiesAWS US West Corporate Plan CommunitiesVexxHost US West Corporate Plan CommunitiesAWS Canada Central Corporate Plan CommunitiesVexxHost Canada Central Webhooks & Queue System
Update timeline
- investigating Aug 22, 2025, 11:17 AM UTC
We have identified some connectivity issue between our primary datacenter and Cloudflare and AWS, causing internal services to malfunction. We're investigating the cause.
- monitoring Aug 22, 2025, 11:48 AM UTC
Our hosting provider have fixed the issue and services are coming back online.
- resolved Aug 22, 2025, 11:52 AM UTC
This incident has been resolved.
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