Valimail incident

BIMI Logo Not Displayed in the Record

Resolved after 1 hour 43 minutes, affecting Application, on March 6, 2026.

resolved Mar 06, 2026, 05:15 PM UTC

This incident has been resolved. The BIMI logo is now fully available in the BIMI record, and systems are operating normally. Thank you for your patience while we worked to address this issue.

Started
Mar 06, 2026, 03:31 PM UTC
Resolved
Mar 06, 2026, 05:15 PM UTC
Duration
1h 43m
Detected by Pingoru
Mar 06, 2026, 03:31 PM UTC

Affected components

Application

Update timeline

  1. identified Mar 06, 2026, 03:31 PM UTC

    We're aware of an issue that caused the BIMI logo to be temporarily unavailable. Our team is actively investigating and working to resolve this as quickly as possible. Once the issue is fully resolved, the BIMI logo will render correctly again, including for emails sent during the period when the configuration was affected. We'll continue to share updates here as soon as we have more information. Thank you for your patience and understanding.

  2. monitoring Mar 06, 2026, 04:54 PM UTC

    A fix has been implemented, and the logo is now available in the BIMI record. We will continue to monitor the situation to ensure everything remains fully operational.

  3. resolved Mar 06, 2026, 05:15 PM UTC

    This incident has been resolved. The BIMI logo is now fully available in the BIMI record, and systems are operating normally. Thank you for your patience while we worked to address this issue.

Your product runs on more than Valimail

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →