Resolved after 40 minutes, affecting Website and iOS App, on July 22, 2026.
We rolled out a fix and are monitoring.
Affected components
WebsiteiOS App
Update timeline
- identified Jul 22, 2026, 07:32 PM UTC
We are investigating an issue that causes chat previews to fail to load.
- investigating Jul 22, 2026, 07:36 PM UTC
We are investigating an issue that causes chat previews to fail to load.
- identified Jul 22, 2026, 08:02 PM UTC
We've identified the issue causing the failing chat preview and are working on a fix.
- monitoring Jul 22, 2026, 08:04 PM UTC
We rolled out a fix and are monitoring.
- resolved Jul 22, 2026, 08:13 PM UTC
A fix has been implemented, and this incident has been resolved.
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