Resolved after 19 hours 58 minutes, affecting Email & Password Authentication, on April 2, 2025.
A fix has been implemented and we're monitoring. Please let us know if you continue to experience issues.
Affected components
Update timeline
- investigating Apr 02, 2025, 05:29 PM UTC
When creating a profile with Email & Password auth option, after receiving the verification email, when users click 'create account', the application loads continuously. We've identified the request to our email verification provider, Magic.link, is hanging and not responding. We're continuing to investigate the issue.
- investigating Apr 03, 2025, 12:30 AM UTC
Thanks for your patience while we continue to investigate.
- monitoring Apr 03, 2025, 12:37 AM UTC
A fix has been implemented and we're monitoring. Please let us know if you continue to experience issues.
- resolved Apr 03, 2025, 12:58 AM UTC
This incident has been resolved.
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