Resolved after 1 hour 58 minutes, affecting Order Ingestion, on August 19, 2026.
The issue affecting Keeta order status updates has been resolved. All order status relays to Keeta are now operating normally. We will continue to monitor closely, but no further impact is expected. A detailed root cause analysis will be shared. Thank you for your patience while we worked through this.
Affected components
Update timeline
- investigating Aug 19, 2026, 11:44 AM UTC
We are currently observing increased keeta cancellations
- identified Aug 19, 2026, 12:04 PM UTC
We are reverting the changes to a prior stable version. Only keeta orders were impacted.
- monitoring Aug 19, 2026, 12:37 PM UTC
A fix has been implemented to address the issue. We are closely monitoring performance and system stability to ensure everything is functioning as expected. We’ll continue to keep this page updated.
- resolved Aug 19, 2026, 01:43 PM UTC
The issue affecting Keeta order status updates has been resolved. All order status relays to Keeta are now operating normally. We will continue to monitor closely, but no further impact is expected. A detailed root cause analysis will be shared. Thank you for your patience while we worked through this.
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