Upserve incident

8/19/2026 Elevated Online Ordering Errors

Resolved after 1 hour 4 minutes, affecting U-Series POS App and HQ and U-Series Payments, on August 19, 2026.

resolved Aug 19, 2026, 07:15 PM UTC

The Upserve engineering team has resolve an issue causing an increase in Online Ordering errors. If you are experiencing any issues with Online Ordering, please contact support.

Started
Aug 19, 2026, 06:10 PM UTC
Resolved
Aug 19, 2026, 07:15 PM UTC
Duration
1h 4m
Detected by Pingoru
Aug 19, 2026, 06:10 PM UTC

Affected components

U-Series POS App and HQU-Series Payments

Update timeline

  1. investigating Aug 19, 2026, 06:10 PM UTC

    The Upserve Engineering team has identified an issue causing an increase in Online Ordering errors. Our team is investigating the cause and will update once more information is available.

  2. resolved Aug 19, 2026, 07:15 PM UTC

    The Upserve engineering team has resolve an issue causing an increase in Online Ordering errors. If you are experiencing any issues with Online Ordering, please contact support.

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