Resolved after 2 days 21 hours, affecting Upsales App and Office 365 calendar sync, on April 13, 2026.
A fix has been implemented and we are monitoring the results. New meetings will be synced as usual. Meetings created between Friday 10/4 to Monday 13/4 will be synced successively. All meetings are expected to be fully synced by Wednesday night.
Affected components
Update timeline
- investigating Apr 13, 2026, 09:16 AM UTC
Users may experience issues with the Outlook calendar integration. Our engineers are aware of the issue and are working towards a solution.
- investigating Apr 13, 2026, 09:17 AM UTC
We are continuing to investigate this issue.
- investigating Apr 13, 2026, 09:18 AM UTC
We are continuing to investigate this issue.
- investigating Apr 13, 2026, 09:19 AM UTC
We are continuing to investigate this issue.
- investigating Apr 14, 2026, 06:47 AM UTC
We are continuing to investigate this issue.
- identified Apr 14, 2026, 07:10 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 14, 2026, 12:23 PM UTC
A fix has been implemented and we are monitoring the results. New meetings will be synced as usual. Meetings created between Friday 10/4 to Monday 13/4 will be synced successively. All meetings are expected to be fully synced by Wednesday night.
- resolved Apr 16, 2026, 06:37 AM UTC
This incident has been resolved.
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