Updox incident

Updox Fax

Resolved after 11 hours 51 minutes, affecting Fax, on July 14, 2026.

resolved Jul 15, 2026, 09:45 AM UTC

The service disruption affecting our third-party fax vendor has been resolved. All services are operational.

Started
Jul 14, 2026, 09:53 PM UTC
Resolved
Jul 15, 2026, 09:45 AM UTC
Duration
11h 51m
Detected by Pingoru
Jul 14, 2026, 09:53 PM UTC

Affected components

Fax

Update timeline

  1. identified Jul 14, 2026, 09:53 PM UTC

    We are aware of a service disruption affecting our third-party fax vendor. Some customers may experience delays in sending and receiving faxes. Our team is working closely with the vendor to restore service as quickly as possible, and we will continue to share updates as they become available.

  2. identified Jul 15, 2026, 12:09 AM UTC

    We are aware of a service disruption affecting our third-party fax vendor. Some customers may experience delays receiving faxes. Outbound fax traffic has been stabilized and no further delays have been observed. Our team is working closely with the vendor to restore service as quickly as possible, and we will continue to share updates as they become available.

  3. resolved Jul 15, 2026, 09:45 AM UTC

    The service disruption affecting our third-party fax vendor has been resolved. All services are operational.

Your product runs on more than Updox

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →