Updox incident

Service Degradation

Resolved after 1 hour 18 minutes, affecting Updox and Fax, on October 10, 2025.

monitoring Oct 10, 2025, 04:24 PM UTC

We are currently experiencing a service disruption. Users may notice delays in sending and receiving faxes, slower performance when uploading files or attaching documents, and delays when printing. We expect these issues to be resolved within the next 90 minutes and will provide an update once normal service is restored.

Started
Oct 10, 2025, 04:24 PM UTC
Resolved
Oct 10, 2025, 05:42 PM UTC
Duration
1h 18m
Detected by Pingoru
Oct 10, 2025, 04:24 PM UTC

Affected components

UpdoxFax

Update timeline

  1. monitoring Oct 10, 2025, 04:24 PM UTC

    We are currently experiencing a service disruption. Users may notice delays in sending and receiving faxes, slower performance when uploading files or attaching documents, and delays when printing. We expect these issues to be resolved within the next 90 minutes and will provide an update once normal service is restored.

  2. resolved Oct 10, 2025, 05:42 PM UTC

    This incident has been resolved.

Your product runs on more than Updox

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →