Resolved after 1 hour 43 minutes, affecting Updox and Video Chat and 1 more, on November 10, 2025.
We have implemented a fix for the disruption in service and the issue is resolved. All systems are operational at this time. We will continue to monitor. If there are no additional occurrences, the status of this incident will be moved to resolved in 30 minutes.
Affected components
Update timeline
- investigating Nov 10, 2025, 07:20 PM UTC
Updox is experiencing a disruption in service. Users may not be able to access the application. We are investigating the issue and will post updates every 30 minutes.
- monitoring Nov 10, 2025, 07:34 PM UTC
We have implemented a fix for the disruption in service and the issue is resolved. All systems are operational at this time. We will continue to monitor. If there are no additional occurrences, the status of this incident will be moved to resolved in 30 minutes.
- resolved Nov 10, 2025, 09:03 PM UTC
This incident has been resolved.
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