Updox incident

Updox Customer Support - Phone

Resolved after 3 days 22 hours, on December 11, 2025.

identified Dec 11, 2025, 07:46 PM UTC

We’re experiencing a temporary issue impacting inbound phone calls that may be impacting your ability to reach our Support team. For immediate assistance: Chat with us in-app, our team is ready and standing by. Leave a voicemail (it will create a support ticket and we will be able to return your call) Email us at [email protected] If you leave a voicemail our team will be able to return your phone call. Thank you for your patience as we work through a resolution as quickly as possible.

Started
Dec 11, 2025, 07:46 PM UTC
Resolved
Dec 15, 2025, 06:10 PM UTC
Duration
3d 22h
Detected by Pingoru
Dec 11, 2025, 07:46 PM UTC

Update timeline

  1. identified Dec 11, 2025, 07:46 PM UTC

    We’re experiencing a temporary issue impacting inbound phone calls that may be impacting your ability to reach our Support team. For immediate assistance: Chat with us in-app, our team is ready and standing by. Leave a voicemail (it will create a support ticket and we will be able to return your call) Email us at [email protected] If you leave a voicemail our team will be able to return your phone call. Thank you for your patience as we work through a resolution as quickly as possible.

  2. resolved Dec 15, 2025, 06:10 PM UTC

    This incident has been resolved.

Your product runs on more than Updox

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →