Resolved after 1 hour 30 minutes, affecting Updox, on February 24, 2026.
We have implemented a fix for the slowness issue and the issue is resolved. We will continue to monitor. If there are no additional occurrences, the status of this incident will be moved to resolved in 30 minutes.
Affected components
Update timeline
- investigating Feb 24, 2026, 06:02 PM UTC
Updox has identified that some users may experience slowness within Application. We are investigating the issue and will post updates every 30 minutes.
- investigating Feb 24, 2026, 06:26 PM UTC
Our team continues to investigate the slowness within Updox and will continue to provide updates every 30 minutes. Thank you for your patience.
- monitoring Feb 24, 2026, 07:21 PM UTC
We have implemented a fix for the slowness issue and the issue is resolved. We will continue to monitor. If there are no additional occurrences, the status of this incident will be moved to resolved in 30 minutes.
- resolved Feb 24, 2026, 07:32 PM UTC
This incident has been resolved.
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