Resolved after 2 hours 18 minutes, affecting Fax, on March 18, 2026.
The cause of the delays has been determined and our carrier has implemented a solution. We will continue to monitor for a full resolution.
Affected components
Update timeline
- investigating Mar 18, 2026, 02:41 PM UTC
We are experiencing a disruption of service with Updox Fax. We are working with our carrier to restore services as quickly as possible. You may experience issues with inbound fax delays or inability to retrieve fax confirmation pages. Updates will be provided as soon as they become available.
- investigating Mar 18, 2026, 03:35 PM UTC
We are continuing to investigate this issue.
- investigating Mar 18, 2026, 03:58 PM UTC
We are continuing to investigate this issue.
- investigating Mar 18, 2026, 03:59 PM UTC
The cause of the delays has been determined and our carrier has implemented a solution. We will continue to monitor for a full resolution.
- monitoring Mar 18, 2026, 04:01 PM UTC
The cause of the delays has been determined and our carrier has implemented a solution. We will continue to monitor for a full resolution.
- resolved Mar 18, 2026, 05:00 PM UTC
This incident has been resolved.
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