Resolved after 21 minutes, affecting Updox, on January 17, 2025.
We have implemented a fix for the outage and the issue is resolved. All systems are operational at this time.
Affected components
Updox
Update timeline
- identified Jan 17, 2025, 03:13 PM UTC
Updox is experiencing a disruption in service with document images. Users will not be able to see the thumbnail image of the documents. Hover over or click the document to view it. We are investigating the issue and will post updates every 30 minutes.
- resolved Jan 17, 2025, 03:34 PM UTC
We have implemented a fix for the outage and the issue is resolved. All systems are operational at this time.
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