Resolved after 3 hours 46 minutes, affecting Updox, on February 12, 2025.
Updox is experiencing a disruption in service. You may experience trouble when uploading or attaching documents and may notice an error message in the notifications. We are investigating the issue and will provide an update as soon as we have more information. Workaround for drag and drop: When using drag and drop to upload documents, click the x on the upload and then refresh the inbox. The document should appear in your inbox.
Affected components
Update timeline
- identified Feb 12, 2025, 01:27 PM UTC
Updox is experiencing a disruption in service. You may experience trouble when uploading or attaching documents and may notice an error message in the notifications. We are investigating the issue and will provide an update as soon as we have more information. Workaround for drag and drop: When using drag and drop to upload documents, click the x on the upload and then refresh the inbox. The document should appear in your inbox.
- resolved Feb 12, 2025, 05:14 PM UTC
This incident has been resolved.
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