Resolved after 2 hours 54 minutes, affecting Fax, on April 9, 2025.
Fax services have been restored. Inbound faxes that were queued are now being delivered. Outbound faxing has been restored to normal operations.
Affected components
Update timeline
- identified Apr 09, 2025, 01:50 PM UTC
Updox is experiencing a disruption in service with faxing. Some outbound faxes may fail to send to their destination. Some inbound faxes may be delayed in receiving. We are investigating the issue and will post updates as we have more information.
- identified Apr 09, 2025, 02:16 PM UTC
Outbound faxing has been rerouted to another carrier. Our operations team is still working towards inbound resolution. We appreciate your understanding and apologize for any inconvenience this may cause.
- resolved Apr 09, 2025, 04:44 PM UTC
Fax services have been restored. Inbound faxes that were queued are now being delivered. Outbound faxing has been restored to normal operations.
Your product runs on more than Updox
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services