Resolved after 1 hour 21 minutes, affecting Updox, on July 11, 2025.
Our team has determined the cause of the service interruption within the Updox application and is working on a resolution. We will continue to post updates every 30 minutes. Thank you for your patience. For a faster resolution, we recommend clearing your browser cache for All Time to resolve the issue.
Affected components
Update timeline
- investigating Jul 11, 2025, 12:46 PM UTC
Updox is experiencing a disruption in service. Users may experience a blank screen after login. We recommend clearing your browser cache to resolve the issue. We are investigating the issue will continue to provide updates every 30 minutes. Thank you for your patience. If further assistance is needed please visit https://www.updox.com/support/ to chat with support.
- identified Jul 11, 2025, 01:48 PM UTC
Our team has determined the cause of the service interruption within the Updox application and is working on a resolution. We will continue to post updates every 30 minutes. Thank you for your patience. For a faster resolution, we recommend clearing your browser cache for All Time to resolve the issue.
- resolved Jul 11, 2025, 02:08 PM UTC
This incident has been resolved.
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