UpCloud incident
Issue with API affecting server configurations and deployments
Resolved after 1 hour 11 minutes, affecting UpCloud Control Panel and API, on November 3, 2025.
The incident with our API has been resolved. If you are still having issues please reach out to our support via live chat or at [email protected]. We apologize for the issues caused by this incident and appreciate your understanding.
Affected components
Update timeline
- investigating Nov 03, 2025, 07:17 PM UTC
We are currently experiencing issues with our API and this is affecting server related actions globally and UpCloud Control panel. We are investigating the issue further and will report back as soon as possible.
- identified Nov 03, 2025, 07:38 PM UTC
The issue with our API has been identified and we are currently working on deploying a fix.
- monitoring Nov 03, 2025, 08:06 PM UTC
We have fixed the issue with the API affecting server configurations and deployments, and continue to monitor the situation. If you are still encountering some issues with your server, please contact our support at [email protected]. We apologise for the incident.
- resolved Nov 03, 2025, 08:29 PM UTC
The incident with our API has been resolved. If you are still having issues please reach out to our support via live chat or at [email protected]. We apologize for the issues caused by this incident and appreciate your understanding.
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