UpCloud incident

Issues with UpCloud API

Resolved after 3 hours 22 minutes, affecting API, on November 22, 2025.

resolved Nov 22, 2025, 01:14 PM UTC

We can confirm that the issues affecting the UpCloud API are fully resolved and all management services are operating as expected. If you continue to experience issues, please reach out to our Support team via our 24/7 Live Chat or email [email protected]. We sincerely apologise for any inconvenience caused by this incident and appreciate your kind patience and understanding.

Started
Nov 22, 2025, 09:51 AM UTC
Resolved
Nov 22, 2025, 01:14 PM UTC
Duration
3h 22m
Detected by Pingoru
Nov 22, 2025, 09:51 AM UTC

Affected components

API

Update timeline

  1. investigating Nov 22, 2025, 09:51 AM UTC

    We are currently investigating reports of issues affecting the UpCloud API. Users may experience increased latency or intermittent failures when performing management actions, such as deploying, modifying, or deleting cloud resources. We sincerely apologise for the inconvenience and will share an update once we have more information.

  2. monitoring Nov 22, 2025, 11:34 AM UTC

    We are happy to report that the primary issue affecting the UpCloud API has been resolved and all management services are now functioning normally. We will continue to monitor the situation closely and will post an update as soon as the issue is fully resolved. We sincerely apologise for the disruption and appreciate your kind patience and understanding.

  3. resolved Nov 22, 2025, 01:14 PM UTC

    We can confirm that the issues affecting the UpCloud API are fully resolved and all management services are operating as expected. If you continue to experience issues, please reach out to our Support team via our 24/7 Live Chat or email [email protected]. We sincerely apologise for any inconvenience caused by this incident and appreciate your kind patience and understanding.

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