Resolved after 3 hours 22 minutes, affecting Web Express, on September 14, 2023.
We are continuing to monitor for any further issues.
Affected components
Web Express
Update timeline
- investigating Sep 14, 2023, 05:29 PM UTC
Our hosting vendor is investigating an infrastructure failure that is affecting customer sites. Current symptoms identified are 503 errors leading to site unavailability.
- monitoring Sep 14, 2023, 06:39 PM UTC
A fix is being deployed and is showing positive results. We expect this to be completed platform-wide very shortly.
- monitoring Sep 14, 2023, 08:35 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 14, 2023, 08:51 PM UTC
This incident has been resolved.
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