University of Alaska incident

wiki.alaska.edu Outage

Resolved after 23 hours 34 minutes, affecting Other IT Services, on January 12, 2026.

resolved Jan 13, 2026, 05:00 PM UTC

The PAS team has resolved the issue with the Confluence Wiki, and has confirmed the fix remains stable. Thank you again for your patience during the resolution of this issue!

Started
Jan 12, 2026, 05:26 PM UTC
Resolved
Jan 13, 2026, 05:00 PM UTC
Duration
23h 34m
Detected by Pingoru
Jan 12, 2026, 05:26 PM UTC

Affected components

Other IT Services

Update timeline

  1. investigating Jan 12, 2026, 05:26 PM UTC

    We have received reports that the Confluence Wiki service (wiki.alaska.edu) is currently experiencing issues. The OIT PAWS team is currently investigating, and we will be making updates at 3-hour intervals. Thank you for your patience during the resolution of this issue!

  2. monitoring Jan 12, 2026, 09:44 PM UTC

    The PAWS team has identified the issue and has implemented a fix. The Confluence Wiki service is functional again and being monitored for stability. Thank you for your patience during the resolution of this issue! You can expect another update at end-of-day (5:00 PM).

  3. monitoring Jan 13, 2026, 02:43 AM UTC

    The OIT PAWS team is continuing to monitor the stability of the Confluence Wiki. Our next status update will be at 8:00 AM.

  4. resolved Jan 13, 2026, 05:00 PM UTC

    The PAS team has resolved the issue with the Confluence Wiki, and has confirmed the fix remains stable. Thank you again for your patience during the resolution of this issue!

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