Universign incident

Identified major outage

Resolved after 21 minutes, affecting Transaction Service and Timestamp Service and 1 more, on September 25, 2025.

resolved Sep 25, 2025, 02:16 PM UTC

This incident has been resolved. We are preparing a global report about this incident. We deeply apologize for the inconvenience.

Started
Sep 25, 2025, 12:50 PM UTC
Resolved
Sep 25, 2025, 01:12 PM UTC
Duration
21m
Detected by Pingoru
Sep 25, 2025, 12:50 PM UTC

Affected components

Transaction ServiceTimestamp ServiceSeal ServiceWeb ApplicationRegistration ServicePlatform Availability

Update timeline

  1. identified Sep 25, 2025, 02:15 PM UTC

    We are facing a major outage. The problem is identified and we are working on a fix right now.

  2. monitoring Sep 25, 2025, 02:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 25, 2025, 02:16 PM UTC

    This incident has been resolved. We are preparing a global report about this incident. We deeply apologize for the inconvenience.

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