Resolved after 11 hours 23 minutes, on November 11, 2025.
The issue has been identified and we are working on a fix.
Update timeline
- investigating Nov 11, 2025, 04:55 PM UTC
We are investigating reports that 314(a) scans cannot be created for the 314(a) person and business files released on Nov. 11, 2025, due to an unannounced change in file format.
- investigating Nov 11, 2025, 07:24 PM UTC
We are continuing to investigate reports that 314(a) scans cannot be created for the 314(a) person and business files released on Nov. 11, 2025, due to an unannounced change in file format.
- identified Nov 11, 2025, 09:29 PM UTC
The issue has been identified and we are working on a fix.
- resolved Nov 12, 2025, 04:19 AM UTC
This incident has been resolved.
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